DIRECT RELEASE TESTIMONIALS

"Hi Kelly, Thank you for checking in with Tucker and I. He has adjusted
 really well and we have had nothing but great times since we saw you. I 
had such a wonderful experience working with your team while trying to get
Tucker through the long, (excruciatingly long), quarantine process. There were
so many details to remember and without the direction of yourself and your direct
 release agent, Brian, I would have been going in circles, potentially and unknowingly
 missing a very important detail and incurring more expense and stress on Tucker and
 myself. We are now living happily ever after playing Frisbee on the beach (thank you
 for the Frisbee btw), and building a very happy life on this beautiful island."
- Mahalo, Jessica & Tucker

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"We just wanted to say thank you for your help with traveling our dog Brandi
 home to Maui. We so appreciate the knowledgeable advice you gave us when
 preparing for our dog for travel and also the kind care with which she was 
received at the airport in Maui.  Brian, you and your wife Kelly, and West Maui 
Animal Clinic offers a wonderful service and we are grateful for the loving care you 
provide. Traveling a loved pet and family member can be stressful but you
helped make the trip safe and successful.  Thank you so much!  We
 will see you soon!  P.S. - Thanks also for the goodie bag!"
- Love and Mahalo, Jessie and Dan Dugan


"Kelly- Our Direct Release went very well, as is usual with you and your people.
Brian is great. We and Ahi like all your staff.  The goodie bags are also very nice, Ahi
 especially likes the ball that was in the bag this time.  Thank you."
- Roger


"Aloha Kelly & Brian- Simba and I are just fine, we are settling into our new home.
He was pretty stressed by the time we arrived.  Thank you and Brian for all of your help
getting us here safely.  If something had gone wrong I fear Simba would not have made it thru
 quarantine, not sure how I would have taken it either.  He will be coming in to see the Vet at 
West Maui Animal Clinic sometime in mid July. Thanks again and see you soon. 
- Mahalo, 'Nita & Xo, Simba


"All was superb, went smoothly, and couldn't have been better.  Brian
was remarkably kind, knowledgeable, and caring."
- Mahalo, Dawna 


"Everything went very well with the direct release for Tiki.  Chris was extremely 
helpful throughout the process from his communication and follow-up through 
completing the transaction at the Maui airport. Thank you to you and
 your staff for assisting me through the transition."
 - Aloha, Lisa Marecki with "Tiki"


"During the process of Direct Release, I found both Brian and Chris to be very helpful.
 They checked in frequently and gave great instructions for completing the next steps
 as the weeks flew by. Their knowledge of the requirements was very useful in
successfully completing the paperwork and getting Joco released to us. The direct
 release program is the ONLY way to bring a beloved pet to Maui, in my opinion. Chris
  was prompt in being ready for the direct release. He was awaiting the plane's arrival.
 This was much appreciated by Joco because she had been without access to a potty area
 for many hours during the trip from Sacramento to Maui! (smile). Again, Mahalo
Kelly. You and your team offer a valuable  and very competent service."
- Gloria and "Joco"


"Thank you to your complete staff. Our experience with bringing Ping into and back
from our place in Maui was effortless thanks to your staff.  We will continue to
 use your services for future trips to Maui.  Mahalo!"
- Tom T. with "Ping"


"Thank you so much for your help getting Teddy to Maui. Everything went very
 smoothly and it was wonderful to see Chris meet us directly off the plane. He was very
 efficient, checked our paperwork and did a quick examination of Teddy and we were off!
The paperwork to get him here seemed overwhelming at first but it all worked out fine.
Teddy loves Maui. He takes long walks in the mornings and enjoys a daily 
swim/paddle in the ocean.  Thanks again. Aloha!"
- Debra with "Teddy"


"Kelly and Brian- Thanks so much for making Irving's entry into Hawaii so quick
 and easy.  You were both really calm and easy going which helped me be a little bit
of both things too.  Thanks again.  Irving loves the cat toys!!!"
 - Mahalo, Crissy


"Kelly- Thank you!  You and Brian did a fantastic job in helping release all 6 of my "kids"!
The entire process went super smooth and quick!  Brian did a great job taking care of the
other 5 while I went to get our luggage and rent-a-car.  I will definitely recommended you
to other doggie parents who want to bring their babies to Maui."
- Mahalo, Irene


"The agents were really great.  Everything went super smoothly and stress free.  The letter
 that you sent us was really helpful in getting the correct information on the health
certificate back home as well.  Thanks so much – you provide a great service!
 - Kathy with "Misha"


"Aloha,  Thank you for inquiring about our direct release of Hope to Maui.  You all
  were so helpful and must alert the airlines to be sure to check all our credentials at
 each stop.  Our arrival was a delight as we were met right off the plane and very politely
checked.  Not only that, but your agent actually carried Hope to the baggage area, was so
  kind and reassuring.  It made us want to be a friend, so thank you for giving me a forum
 to sincerely thank you for all the help, and there was plenty.  Hope has adjusted well
 to Maui.  We will probably need an appointment with you before we go home at
 least to get the airline"s health certificate.  You were wonderful.  Thank you."
- Jo and Hope Werner


"We had an excellent experience with West Maui Animal Clinic and working with Brian.
It is a hard process getting your dog to the island but your team makes it as easy
 as it can be. Brian was with us every step of the way and made sure we got
everything in order early on in the process. I appreciate everyone’s help."
- Mahalo, Lindsay and Dennis with "Kognac"


"I couldn't have been more pleased with the service provided by West Maui Animal Clinic. 
Brian and Chris were both outstanding in helping me through the paperwork process,
 answering my questions and following up prior to my flight leaving.  The inspection at
 the airport could not have gone smoother.  It was quick and painless for the cats and
 for us.  Many thanks for making a difficult undertaking much less stressful!"
- Aloha, Gordon with "Eeyore & Rabbit"


"The transition to Maui went great and Brian was great as well. We really
 appreciate the help you gave and will gladly recommend your services. Thanks!"
- Jill Tasaka with "Geordi & Puck"


"I was very happy and relieved with the care of Brandy during our recent relocation to
Maui. After the plane landed, the first thing I was concerned with was Brandy and I
 rushed to pick her up at the facility near the airport.  Both Brian and Chris were
present and calming Brandy. I was very happy with her care and will not
hesitate to use your company again ,if needed."
- Aloha, Trudy Strohallen with "Brandy'"


"Simply put, the direct release for our Mia went beautifully. Brian and Chris
were very helpful. Chris was very nice and very supportive in meeting our flight.  He
 did his job in such a way that we all were relaxed and happy to be in Kahului, Maui
after a very long flight.  We would recommend your services and staff to everyone."
- Sincerely, Rosemarie & Peter


"I can't believe how nice everyone one was....could not have been more 
perfect... Brian met us at the plane and everything was very quick and easy...
 Absolutely the best experience all around.  Brian and you were more than helpful 
with my little Thor.  Thank you so much for the goodies!!! Very nice touch.
My daughter and I ate the whole box on the drive back home!!!"
- Sincerely, Susana


"Hi Kelly, Everything was great! Brian was helpful and informative.
 Thank you both for helping us to get our dog home! 
- Aloha, Cassandra


"Everything went great and better than expected. Brian was very patient with
 me and explained how the process worked probably more than once.  Being
 that this is my first time doing this I was expecting more surprises from
 the state of HI. I felt confidant that when I checked in with Rex that my
 documents would be correct, which they were. Before I left Seattle I called
Brian one last time and re-confirmed my flight details and I felt confidant
 when we arrived that things would go as planned and it did.  I am extremely
 pleased with all your help and if I'm ever asked about who I would
 recommend or what the process is, I will not not hesitate to
recommend you and your staff.  Thank you very much!!" 
- Robert Thomas


"All went very well. You and your team are great to work with. I'm so impressed
that we have never had an issue at the airport. Your folks are always on time
and fully prepared for us.  Thank you!" 
- Gary V.


 "This is a big thank you for once again making our arrival in Maui with 
McDougal so pleasant. As you know, as a dog who lives both in Denver and Maui, 
McDougal has made many trips between the two locations over the last four years.
Your help in welcoming him in Maui each time has been wonderful. We know that he
is always in good hands when you are at the airport to greet him. We are so
appreciative of the fact that you assure all the canine health requirements of
the State of Hawaii are met. I especially thank you for going above and beyond
what would be expected this time to assist us with the State when, just a few
days before our arrival, the airline changed McDougal’s flight. I am
very very appreciative of your assistance in what could have
otherwise been a most difficult situation." 
- Dianne Williams


"Hi Kelly, Thanks for the note.  Brian was an excellent representative for you... 
Very polite and helpful!  He made the entire process go smoothly!  We will
 definitely use your services on our next trip to Hawaii!"
- Bill A.


"All went swimmingly even though our plane was over an hour late. Brian was super
 great and Sara was so glad to be back on Maui.  Mahalo!!!!" 
- Susan


"We have had a few days to adjust to our new home and all of us are doing quite well. 
The dogs love the comfortable lanai and the grassy yard and so do we! We are so
 very happy to be here.  Thank you very much for facilitating the direct release
 for Louella and Shotzie. Brian was so helpful. By the time I arrived at the cargo
 quarantine, Brian had taken care of detail. He was knowledgeable and seemed
 to have a great affinity for the poor, scared little dogs, as well as an exhausted
human.  I truly appreciate this service that you provided for us, and
have already told my sister, (who will be moving here end of
February), that she should call you when she's ready to
solidify her plans to import her cat.  Mahalo Nui Loa."
- Marcia Jaconi


"Brian has met "Our Boys" on numerous occasions. He is great to work with, he
is professional and always returns calls or answers his phone. He is a joy to
work with and he helps make a somewhat challenging 
day go a lot smoother.  Mahalo."  
- Al LaPeter


"The Direct Release program was fantastic in helping us bring our dog to Hawaii. 
The process is complex with the State however their staff were excellent in
providing guidance and follow-up.  Kelly was very helpful in processing quickly
and checking daily on what was happening with the State.  Ray greeted us at the
gate and his pleasant demeanor and expeditious approach enabled us to get her
cleared within minutes.  We are all very appreciative to the group for enabling
us to bring our beloved family member to Maui."  
- The Doshi Family


"Sorry I missed you at the "Cubby pick up".  I appreciate all of Brian's help on the
 confusing rendezvous required by my delayed arrival, but we got through
it and are all settled in.  Thanks for my bag of goodies.  I didn't
share the candy and Cubby didn't share her toy!"  
- Barbara 


"It (The Direct Release) was perfect, professional and very caring. You and
Brian answered all the questions ahead of time. We will stop by and see
 you and really appreciated the doggy gifts. Thanks again."
- Judy and "Maya"


"Everything went fine.  Brian was at the top of the jetway when we got there.
He checked Rambo out and we were on our way with Rambo on a leash through
the airport.  Brian was very helpful through out the process.  It was comforting
 to know that we didn’t have to go through Honolulu and risk having our flight 
delayed.  BTW:  Rambo loves Hawaii!  Thank you."
- Koelle and "Rambo"


"Everything went well.  Brian was a GREAT help.  Many Thanks."  
- Wendy


"I have used direct release, through Central/West Maui Clinic since its inception.  You 
guys are the BEST!!!  You are pleasant, efficient and friendly, (Lily and Lilo agree).
I come back from the East coast and it's always a very LONG trip for my dogs.  You
are conscious of this and are efficient and quick so my dogs can "go potty".  
Having gone through the quarantine station on Oahu where you can't 
even exercise your dogs at the facility or on airport property, 
you are a God send!!!  Aloha and Happy New Year!"
- Lynda, Lily, and Lilo Kenney


 "Brian was great and really helpful. He is exactly what I would want
representing my company.  I will refer you to anyone that brings a dog 
over from the mainland. Thanks again!"
- Travis


"We had a great experience with Brian. He was on time, considerate of how eager
I was to get Chewbacca out and to the bathroom, and a pleasure to work with.
 I have had a great experience with your services three times now.  Thanks."
- Romi


"Thank you Kelly!  Chip seemed very happy when we arrived... Brian was very
 helpful.  Thank you for your service and the bag of goodies!  Chip was
happy with his new toys.  Thanks again."   
- Anna T.


"All went very well yesterday with the direct release program.  Brian was great and it was 
awesome that he had already taken Max out and given him a short walk so Max could 
relieve himself and had given him some water before I got there.  We really loved the
service and being able to avoid flying through HNL and then getting an
 inter-island flight for our move back to Maui.  Looking forward to flying
 with Max direct in/out of Maui in the future.  Thanks so much!" 
- Jaclyn, Andrew & Max


"Everything went great.  We couldn't be happier with the way we
and Chico were treated.  Thanks."
- Steve & Joan Gallaher


"Thank you for your help, everything went really well and Brian was very nice and
 helpful. We will definitely contact you for any further needs. Thank you!"
- Michael, Coleen, and Wiggie 


"Our experience with your services was great.  It was definitely the easiest part
 of planning for and shipping our pets to Maui.  Thank you to Ray and Brian for an
 excellent and fast and friendly inspection of our pets.  We will definitely be 
using your veterinarian services in Maui.  Thanks again to you all!
- Connie L.


"Everything went very well. Thanks for the smooth transition. Our pets are doing great. Aloha!"
- Carol T.


"Everything went well. I was contacted just prior to flying home, which was good
 so I knew there would be someone to meet us. When I arrived at your facility,
 Brian cheerfully and quickly expedited the process and Banshee and I were on
 our way in a short period of time. All went well, and I will definitely be happy
 to utilize your services next year when I come back! Thank you
again for your professional and friendly service." 
- Theresa


"It went great and we will call you again next time. Thanks."
- Lynn


"My family, (including Hannah and Cautious), are settling into our new home in
American Samoa. We found you and Brian to be extremely helpful. We are so
 thankful that everything went smoothly with our travel and the direct
release.  Thanks again for all your help, and I will definitely refer
 your services to others in the future.  Fondly,
- Jolie


"This could not have worked out any better than it did.  Brian was there when
 I arrived and moved Jager through in a quick and timely fashion.  This was the
 best option for myself due to living on Lana'i.  I'm glad I found you guys at
WMAC to help me out.  Jager is adapting well to island life.  Mahalo!! 
- Jason Kokoczka


"Brian was great... nice guy! Princess liked him too... but she likes most men!
Thank you again for smooth sailing.  Mahalo to you and Brian."
- Julia H.


"We arrived in Maui promptly in time. When I went to get Troy he was so Happy to see
me, Brian had all taken care of already, he gave him fresh water and took him for
a little walk outside. We where out of there in 10 minutes.  Great service from
Brian since the first phone call to the release.  Thank you to all for the chocolates
and the gift to visit your vet office. We will come this week. Thank you again." 
- Agnes Kienitz Prianto


"Brian was great.  He made a very stressful time as quick and easy as it could
be.  I will recommend you to anyone who inquires."
- Katie


"We just returned to California after 2 1/2 weeks in Maui.  We had a wonderful
visit.  Brian was pleasant, helpful and Baron even liked him.  The only glitch
was that I forgot to tell you that Baron was in the cabin with me.  Brian was
waiting at cargo. He had to come over to the baggage claim and release
Baron there.  Thank you for your assistance.  We plan on bringing Baron
over with us again in July.  We will be in contact at that time."
- Mahalo, Betty


"Everything went perfect and Brian was great."
- Kyle


"Everything went fine with getting Bella. This is the 2nd time you have done the
 Direct Airport Release for me, and I have been very happy both times.  I will
call you again when I return next year for the winter for sure. Thank You!"
- John Johnson


"Everything went great and Brian was very helpful."
- Thank you, Kimberly