Avoid quarantine & get your pet approved upon arrival.
West Maui Animal Clinic is APPROVED by the State of Hawaii Quarantine Division
to inspect animals at the Kahului Airport for Direct Release to the owner.
Read some our client testimonials HERE!
Q: What do I need to do to qualify my pet for the Direct Release Program?
A checklist is available either by calling Kelly or Brian at 808.446.1521 7 days a week from 8am
to 10pm Hawaii time or by downloading the information from the State Quarantine website.
West Maui Animal Clinic is APPROVED by the State of Hawaii Quarantine Division
to inspect animals at the Kahului Airport for Direct Release to the owner.
Read some our client testimonials HERE!
Q: What do I need to do to qualify my pet for the Direct Release Program?
A checklist is available either by calling Kelly or Brian at 808.446.1521 7 days a week from 8am
to 10pm Hawaii time or by downloading the information from the State Quarantine website.
Q: What do I need to do once my plane lands?
If your pet flies with you in the passenger cabin, we will meet you and your pet at the gate
and help you complete the required direct release paperwork.
Otherwise, if your pet is kept in the cargo area, the airplane is responsible for transporting your pet
to the Airport Animal Quarantine Holding Facility.
We will meet you there at a pre-arranged time and help you complete the required paperwork.
Q: How long does it take to process my pet for direct release?
Processing times vary, depending on how long it takes your airline to deliver your pet to the inspection facility
and the number of pets arriving for inspection at the same time.
Generally, processing time is within an hour from the time the pet is received.
However, problems with paperwork may increase processing time.
Q: What are the fees & procedures for direct release?
Fees are dependent on your arrival time. Please contact Kelly or Brian at 808.446.1521 or email
kelly@westmauianimalclinic.com for a fee schedule.
Please have the following information available.
• airline and flight number
• date and time of arrival
• owner name, phone number & address
• pet information
(name, microchip number, species, breed, sex)
If your pet flies with you in the passenger cabin, we will meet you and your pet at the gate
and help you complete the required direct release paperwork.
Otherwise, if your pet is kept in the cargo area, the airplane is responsible for transporting your pet
to the Airport Animal Quarantine Holding Facility.
We will meet you there at a pre-arranged time and help you complete the required paperwork.
Q: How long does it take to process my pet for direct release?
Processing times vary, depending on how long it takes your airline to deliver your pet to the inspection facility
and the number of pets arriving for inspection at the same time.
Generally, processing time is within an hour from the time the pet is received.
However, problems with paperwork may increase processing time.
Q: What are the fees & procedures for direct release?
Fees are dependent on your arrival time. Please contact Kelly or Brian at 808.446.1521 or email
kelly@westmauianimalclinic.com for a fee schedule.
Please have the following information available.
• airline and flight number
• date and time of arrival
• owner name, phone number & address
• pet information
(name, microchip number, species, breed, sex)
